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(More customer reviews)As other users indicated, I, too, was very confused upon opening my new salt mill.The exterior of the box was stamped for a salt mill, but the interior booklet was for their (MIU France's) pepper mill, and at first glance it seemed identical to the pepper mill, which I also have and love.Additionally, it did not come with the "6 included batteries" as the booklet stated, nor the bottom fitted cover that my pepper mill has (to keep stray pepper from falling out).
Curious and a little frustrated, I sat down and compared the two.I saw no "S" anywhere on it as another user stated. The only difference I found was that the bottom interior (but visible) grinding mechanism was white as opposed to grey metal that the pepper mill was.I had done some research before I purchased it (or any salt mill) and since my understanding was that metal mechanisms corrode with salt, this must be a different material and that was made it a salt mill, not a pepper mill.But erring on the side of caution, I found the MIU France website and contacted them by email.I received a reply immediately (positive experience) and here was their response:
"First, thanks for purchasing a MIU France product.
For the peppermill, the grinding mechanism should be "grey/metal" in color. That would be the carbon steel for grinding pepper. (using salt with the carbon steel would eventually corrode the metal, though it would work)
For the saltmill, the mechanism should be white in color.That would be the ceramic meant for salt (though pepper would work as well). Dry sea salt or any crystalline salt without alot of moisture as that would cause the mill to build up as it clumps together after the grind.
The new production mills do not include the bottom "cover plate". Reason for that is, many users just cannot understand how to remove that cap, thereby grinding away and building up the grind under the cap or just plain returning it because of that.Also, with the production cost rising due to material cost, we wanted to keep the pricing exactly the same, so we had to eliminate the inclusion of the batteries.
To lessen the confusion, we offer to Amazon our combo pack (salt and pepper mill set) to ensure you are getting one of each.
I'm very sorry for all your troubles, I would certainly love to send you 6 AAA batteries for mill, and extra bulb (just in case) and I'll look around to find you the cover for the bottom too."
So there it is folks.I suggested that they at least update this Amazon product page to indicate these changes and to lessen the confusion that is caused.Hopefully, this post will do that if they do not.
Let me finally say that I love the product.I, too, am a serious foodie; I've used their pepper mill for over a year with no problems and for the few days I've had the salt mill, I have had great luck with it.And let me add that everyone who has used the pepper mill (I travel with it sometimes!) loves it and inquires about it.
P.S.The only reason I didn't give them 5 stars was because of the confusion around the product.
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Electric Salt/Pepper MillProduct Description: At the touch of a button, these brushed 18/10 stainless steel mills dispense freshly ground seasonings. Salt mill has ceramic mechanism. Pepper mill has carbon steel mechanism adjustable for fine or coarse grind. Convenient window for monitoring quantity. Bottom light illuminates food so you don't over-season.
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